Objective of Data Collection
In our efforts to provide you with the best possible experience on our website, we collect various forms of personal information from our users. This data serves specific and legitimate purposes, allowing us to enhance our services and maintain a secure environment for your interactions with our Stake platform. Our objective in collecting this data is to ensure your safety, improve your user experience, and fulfill our legal and operational responsibilities. By understanding the objectives behind our data collection, you can be confident in how we handle your personal information.
Personally Identifiable Information
We may collect various types of personally identifiable information from you as part of our interaction with you. This information includes:
- Name: Your full name as provided during registration.
- Email Address: The email address you use for communication and account-related notifications.
- Personally Submitted Preferences: Information you voluntarily share about your preferences.
- Date of Birth: Your birthdate.
- Country of Citizenship: The country where you hold citizenship.
- Physical Address: Your current physical address.
- Identification Number: A unique identifier linked to you.
- Government Issued Identification: Official identification documents issued by the government.
- Location Data: Information related to your current location.
- Device Information: Data about the device you use to access our platform.
- IP Address: Your Internet Protocol address.
We may gather this information through various means, including data provided during the account registration process and interactions and communications with our customers.
Purposes of Data Collection
We collect your personal information for specific, legitimate purposes, including:
- Know Your Customer (KYC) Identity Verification: Ensuring the security and legality of our interactions with you.
- Marketing Communications: If you opt in, we may send you marketing materials.
- Membership Application Processing: Handling your application to become a member of our platform.
- Service Improvement: Enhancing and personalizing your experience on our platform.
- Authentication and Security: Identifying you and ensuring the security of your account.
- Account Maintenance: Managing and maintaining your member account.
- Enhancing User Experience: Customizing our services and products to suit your needs.
- Product and Service Updates: Informing you about our offerings via email, SMS, or telephone.
- Aggregate Data for Demographic Profiling: Creating aggregated data to understand our user base better.
- Responding to Inquiries: Addressing your questions, comments, or requests.
- Tax Compliance: Determining your tax liability and obligations.
- Preventing Unlawful Activity: Taking action in case of suspected unlawful activity or misconduct.
- Legal Claims: Establishing, exercising, or defending any legal claims.
- Job Applications: Managing job applications within our organization.
Safeguarding Personal Information
We take data security seriously and have implemented reasonable measures to ensure the accuracy and security of your personal information. While we cannot guarantee the absolute security of data transmitted over the Internet, we take steps to protect your information from misuse, loss, unauthorized access, modification, and disclosure. These measures include the use of password-protected systems and databases, as well as Secure Socket Layer (SSL) technology.
It’s important to note that information shared in public spaces, such as bulletin boards or social media environments, may become public. We cannot guarantee the security of such disclosed information.
We also have safeguards in place to prevent children from accessing our services, as we do not accept their information for the purpose of opening wagering accounts. However, it remains the responsibility of parents or guardians to monitor their children’s internet activities.
For your own security, always log out of your account after your session, especially when using a shared computer or device. You are solely responsible for maintaining the confidentiality of your username, password, and account information.
Accessing Personal Information
You have the right to access the personal information we have collected about you. You can do this by following the “Settings” link on the website or by contacting us at the website’s live chat. We will provide access to your personal information in your preferred manner, where possible, and within a reasonable timeframe. In some circumstances, we may be unable to grant access due to legal restrictions, and we will inform you of the reasons for refusal.
Deleting Personal Data
You can request the deletion of your personal data by sending a message to the website’s live chat. However, please note that this right is not absolute, as we may be obligated by law to retain certain data. We will respond to your request promptly.
If you have any queries, requests for access or correction, or complaints related to the handling of your personal information, please don’t hesitate to contact us through our website’s live chat or via our social media channels. Our dedicated customer support team is readily available to assist you.